Water and Wastewater Division

The Water and Wastewater Division (WWD) provides assistance in the areas of technical support, operations, engineering, design, financial analysis, accounting, ratemaking, Commission rules and policies and other regulatory matters to political subdivisions of the State that operate a water and/or sewer utility. The Division also provides assistance to private utilities with Commission rules and policies.

The Division provides mandatory and optional training seminars, makes field visits and, in collaboration with the West Virginia Department of Environmental Protection (DEP), the Bureau for Public Health, and the Bureau for Risk and Insurance Management, publishes The Pipeline, a quarterly newsletter.

In 2016, the Water and Wastewater utility analysts provided technical assistance to water and wastewater utilities in 1,093 matters. The average completion time for resolving a technical assistance request during 2016 was approximately 1.5 days. The Assistance Staff is also charged with reviewing, from a financial perspective, the preliminary applications to WVIJDC. During 2016, the Water and Wastewater utility analysts conducted 37 WVIJDC reviews. The Division also reviewed approximately 553 annual reports filed by water and wastewater utilities for quality and accuracy. During 2016, the Division processed 1,532 informal inquiries.

If the individual has a link associated with their name, then you can send them an email, using our internal form.

Telephone Directory
Name Title Number
Fax   (304) 340-3759
Director (304) 340-0366
Administrative Secretary (304) 340-0459
Secretary (304) 340-0440
Assistance Section
Manager (304) 340-0445
Utilities Analyst (304) 340-0769
Utilities Analyst (304) 340-0870
Utilities Analyst (304) 340-0358
Utilities Analyst (304) 340-0473
Utilities Analyst (304) 340-0479
Supervisor (304) 340-0826
Consumer Affairs Technician (304) 340-0321
Consumer Affairs Technician (304) 340-0467
Consumer Affairs Technician (304) 340-0494
Consumer Affairs Technician (304) 340-0379